Yes. Thanks to its ergonomic support, it helps distribute the dog's weight more evenly, providing comfortable rest. It is ideal for senior dogs, but also for adult dogs and puppies who deserve maximum comfort.

Yes. Many cats enjoy the comfort and raised edges of the bed, which give them a pleasant sense of security while resting.

We recommend measuring your pet while it's lying in its usual position and comparing the measurements with the size chart on the product page.

If you're unsure between two sizes, choose the larger one to ensure greater freedom of movement.

Yes. To facilitate transport, the pet bed is vacuum-packed.

Once opened, let it rest on a flat surface for a few hours so that it can gradually regain its original shape.

Yes. The bottom of the bed has a removable cover and can be washed according to the instructions on the product label.

To preserve its quality, we recommend zipping it up before washing.

No. Only the bottom part has a removable cover. For the rest of the bed, we recommend gently cleaning it with a damp cloth, then allowing it to air dry completely.

Yes, we try to represent the product as faithfully as possible. However, slight variations may occur due to screen settings or the lighting used during product photography.

It's very simple:

1. Choose your desired size and color.
2. Add the product to your cart.
3. Complete the payment by following the guided procedure.

You will receive a confirmation email immediately after purchase.

We accept all major secure payment methods available during checkout.

If your order has not yet been processed, we will do our best to modify or cancel it.

Please contact us as soon as possible by writing to info@silvypet.com.

After subscribing to our newsletter, you will receive your welcome discount code.

Simply enter it in the dedicated field during checkout before completing your payment.

As soon as your order is shipped, you will receive an email with a link to track your shipment. You can also use the Track Your Order page on our website.

Delivery times may vary depending on the destination and time of year.

You will find all updated information on the Shipping page of our website.

Yes. If you wish to make a return, please contact us first by email at info@silvypet.com.

We will provide you with all necessary instructions as per our Refund Policy.

How can I contact SilvyPet?

For any questions or needs, you can write to us at any time at:

📧 info@silvypet.com

We will be happy to help you as soon as possible.

Contact us as soon as possible by sending an email to info@silvypet.com, attaching some photos of the product received and indicating the order number.

Our customer service will help you resolve the issue as quickly as possible.

Also check your Spam or Junk folder.

If you cannot find it, please write to us at info@silvypet.com, indicating the name used during the purchase and the email address provided.

For any questions or needs, you can write to us at any time at:

info@silvypet.com.

We will be happy to help you as soon as possible.